Frequently Asked Questions

Content of the seminar

Where can I find the content of an APEC course?
You can find all the information of each seminar on its specific page.

I would like a tailored solution for my team/company. What do I do?
You can find all the information at our tailored solutions page.

Registration

How do I register for a Port Course?
To register, please complete the online registration form.
You will receive an automated message on that webpage after the registration form has been sent successfully. It will be processed by APEC, upon which you will be contacted personally within 5 to 8 days to confirm your details and to send you the invoice. Your registration will only be definite after you have completed the payment.
Having trouble with filling in the online form? Contact APEC at apec@portofantwerp.com

What is the final date to register for a Port Course?
You can register for a Port course up until 2 weeks prior to the start of the course. After this date, your registration will no longer be accepted.

Payment & Scholarships

What does the registration fee entail?
The registration fee covers the inscription fee, documentation, local transport during seminar days, all meals (full board), accommodation at the Van der Valk Hotel****(14d/13n) and insurance.

What is NOT covered by the registration fee?
International transport, transport between the airport and the hotel, extra meals and nights at the hotel are at your own expense. Extra nights at the hotel need to be arranged directly with the reservation desk of the Van der Valk Hotel: Reservations@antwerpen.valk.com

I am a paying participant. How do I proceed?
As soon as APEC has received your registration, the Project Executive will contact you to confirm your contact details and send you the invoice. You can find the bank details on your invoice. The payment needs to be received by APEC in euros and in full, via bank transfer. Payment in cash is not allowed.

I am a paying participant and I need to cancel. What are the general conditions in this case?
Contact your APEC contact person as soon as possible. Consult the general conditions, that have been sent to you together with your invoice, to know the specifics of our cancelation policy.

What does a scholarship entail?
A scholarship covers the registration fee of the Port Course: the inscription fee, documentation, local transport during seminar days, all meals (full board), accommodation at the Van der Valk Hotel****(14d/13n) and insurance.

What is NOT covered by the scholarship?
International transport, transport between the airport and the hotel, extra meals and nights at the hotel are at your own expense. Extra nights at the hotel need to be arranged directly with the reservation desk of the Van der Valk Hotel: Reservations@antwerpen.valk.com

Am I eligible to receive a scholarship?
Scholarships only apply for the Port Courses. They cannot be awarded for special courses and/or executive courses.
Scholarships are awarded to candidates from countries with whom our government has a bilateral agreement. As the amount of scholarships is very limited and the demand for them is very high, a scholarship can only be awarded once. If you have received a scholarship in the past, you will no longer be eligible to receive one again. You can, however, still come to the seminar as a paying participant.

I want to apply for a scholarship. How do I proceed?
The final date to apply for a scholarship differs from course to course. You can find it on each information page of the port courses. You need to fill in the registration form before this date, indicating that you wish to apply for a scholarship.
The week after the final date to apply for a scholarship, all the applications will be discussed with our respective partners, upon which the APEC Project Executive will inform you personally of the outcome.
Please note: a scholarship is NOT transferable to another person/seminar/year.

I have received a scholarship and I need to cancel. What are the general conditions in this case?
Contact your APEC contact person as soon as possible. Consult the general conditions, that have been sent to you together with your invitation letter, to know the specifics of our cancelation policy.

Your stay in Belgium

I need a visa to travel to Belgium. What do I need to do and what is arranged by APEC?
After APEC has received the payment or you have been granted a scholarship, APEC will send you an invitation letter that you will need for your visa application at the Embassy of Belgium in your country. APEC will inform the Embassy of your country (here in Belgium) of your arrival.
APEC does not arrange for your visa nor is it responsible for any delays in the process.
Please take into account the visa procedures of your country (which for some countries can take up to 6 weeks) when registering.

What if I do not want to stay at the suggested hotel?
You do not have to stay at the hotel that is suggested by APEC, if you do not wish to. In this case, APEC will provide you with an invoice without accommodation.
Keep in mind that APEC only arranges for a bus to transfer the group from the suggested hotel to the Port House. If you do not wish to stay at the suggested hotel, you will need to arrange your own transfer each day.

Can I prolong or shorten my stay?
Always inform the APEC Project Executive and the hotel directly (Reservations@antwerpen.valk.com) if your planning deviates from the original reservation. Extra costs are at your own expense.

Can my partner accompany me?
Your partner can stay with you at your room in the hotel. Please inform the hotel directly to arrange the related costs. (Reservations@antwerpen.valk.com)
APEC does not allow for your partner to accompany you at the seminar itself.

How do I reach the hotel?
The hotel is located not far from the city centre of Antwerp. You can find directions to the hotel at their website.

Seminar info

What is the day-to-day planning of a Port Course?
A Port Course is from Monday till Friday, for a duration of two weeks. The schedule of each day can differ, but is usually from 9h till 16h30.
There are no activities planned in the evenings and in the weekends.
You will receive a detailed program on the first Monday of the seminar.

Where does the seminar take place?
APEC is a subsidiary of the Port of Antwerp and holds its offices in the new Port House, Zaha Hadidplein 1, 2030 Antwerp, Belgium. All lectures take place at the new Port House. For site visits in Antwerp and other cities and ports, APEC arranges for bus transport.

Is there Wifi?
There is Wifi in the hotel (check with the reception desk of the hotel) and in the Port House (check with the APEC Project Executive). In Antwerp, it is common for coffee shops (with consumption) and stores to have free wifi. You can also access the free wifi of Antwerp at certain wifi-zones.

Can I get the presentations beforehand?
Due to environmental reasons and the ‘paperless’ policy of the Port of Antwerp, APEC does not provide you with a hardcopy version of the presentations. However, a link to the digital version of the presentations will be forwarded to you a day before the lecture takes place (if already available).

Is there a dress code?
There is no specific dress code. The closing ceremony at the last day of the seminar is however more formal.
It is best to check the weather report before you leave for Belgium. It can sometimes be rainy here, so an umbrella or raincoat is never a bad idea.

Did not find what you were looking for? Contact us at apec@portofantwerp.com or +32 3205 2322